"The Family Company That Treats You Like One of Its Own"

 
 September 7, 1999

Alderman s Saw Shop, Inc.
P. O.Box 1205
Warsaw, VA 22572

Dear Gary:

Southside Chips, Inc. has been one of your customers now for almost one year and we want to express our thanks to you and your employees for the professional service that we have received. The service from Alderman s has been consistent, even with special deliveries made when circumstances at our mill necessitated it. Your company has performed beyond any expectations we had in the beginning and has made that performance a regular part of your business with us.

We also had had an ongoing problem with chipping hardwood that had baffled two previous knife suppliers. When we asked your staff to look into this problem, we received a quick remedy that has enabled us to chip hardwood with much greater success. We are very grateful to Alerman s and would be glad to recommend your services at any time.


Sincerely,
Forrest A. Puffenbarger, Pres.
Southside Chips, Inc.

 

 

 December 8, 1999


Ronald & Gary Alderman
Aldermans Saw Shop, Inc.
2008 Richmond HilL Road
P.O. Box 1205
Warsaw, Va. 22572

Dear Ronald and Gary

Way to often in life the good things go unnoticed, unsaid and unappreciated. So here at the holidays I thought it would be a good time to drop you a line. I just wanted to let you know how much we appreciate the outstanding service you and your employees have been supplying us with over the past years. It makes my job easier to know that I have a saw shop standing behind me that's willing to jump through hoops and do what ever it takes to keep my production crews running. I feel that your company is one of the most professionally run and customer service minded companies I deal with today.

It shows up all the way through your company, from talking to Carolyn on the phone when I first call in. To your fairness and willingness to work with me in all ways. To the saw filers taking pride in their work so I receive few, to no miss filed blades, on to the delivery people which are prompt and courteous . In my opinion you have a class A operation on your hands.

Please pass our appreciation's on to all your employees. Hope you, all your employees and their families have a Merry Christmas and a Happy New Year.

Sincerely,
Donnie R. Morris
Vice President of Production